Cleaning & Care

OUR MATERIALS

  • Please note that all oxidized and plated metals will fade and change color over time, while base metals may tarnish and acquire a darker patina. We are happy to re-oxidize and/or clean your piece free of charge, though shipping charges still apply.
  • Bronze, in particular, darkens faster than most other metals used for jewelry; however, the deep, rich patina it acquires is what many people love about it!  If you prefer a brighter, higher-sheen that resists darkening, we suggest choosing from our gold and gold-filled designs. If the design you love is only listed in bronze but you would prefer it in gold/gold-filled, contact us and we are happy to give you a quote for a piece customized to your liking.
  • Some Tenzabelle products contain vintage materials and rough-cut gemstones, meaning each item varies slightly from the next. Please allow for slight variations in color and shape from the pieces shown in our product photos. 

CARING FOR YOUR JEWELRY

  • Though we make all of our jewelry with the highest quality materials and design our pieces for wearability and durability, your Tenzabelle jewelry is still delicate. Please store it and transport it with care and limit exposure to water and harsh wear & tear.
  • We are happy to offer repairs on Tenzabelle products purchased directly from our online store. Repairs are priced on a case-by-case basis, but usually the first repair is free. Customer is responsible for shipping costs on repairs. For repairs on Tenzabelle products purchased from other retailers, please contact us directly with your inquiry and we will try to accommodate your request.
  • To clean your jewelry at home you can use a jewelry polishing cloth or scrub it gently with an old toothbrush and dish soap. Rinse thoroughly and air dry or dry with a soft towel.

ALLERGIES

  • Though everyone’s skin reacts differently, brass or copper jewelry may react with your skin and cause temporary discoloration or, in some cases, irritation. Oxidized jewelry may also cause slight darkening of skin the first time or two it is worn. 
  • All of our earrings use Argentium Silver ear hooks.  Argentium Silver is hypoallergenic and antibacterial.  We can customize your earrings to include 14k gold ear hooks or lever-back hooks, by request.  Additional fees apply.  Contact us with your request.